Data Map: mark zuckerberg, co-founder and CEO of Facebook. (Source: Getty Images)

　　Overseas Network September 10th US media reported that Ireland’s data regulator has issued a preliminary order to Facebook, asking the other party to stop transmitting relevant data of EU users to the United States.

　　According to a report quoted by the US Consumer News and Business Channel (CNBC) on the 10th, the preliminary order was issued to Facebook by the Irish Data Protection Committee (DPC) in August. Nick Clegg, Facebook’s vice president of global affairs and communications, pointed out in a blog post published on Wednesday (9th) that DPC has started to investigate Facebook’s data transmission in the European Union and the United States.

　　The report was released a few months after the European Court of Justice ruled that the data transmission standards between the EU and the United States could not fully protect the privacy of European citizens. The European Court of Justice (ECJ) is the highest legal institution in the European Union. After determining that EU citizens have no effective way to counter the monitoring of the US government, the court restricted American companies from sending European user data to the United States. Theoretically, American institutions such as the National Security Agency (NSA) can ask Internet companies such as Facebook and Google to hand over data about EU citizens, while EU citizens are kept in the dark.

　　The European Court’s ruling came after Schrems, an Austrian privacy activist, filed a lawsuit based on a disclosure by Edward Snowden, who claimed that American law did not provide sufficient protection against surveillance by public authorities. Schrems filed a complaint against Facebook, which, like many other companies, is transmitting data of Schrems and other users to the US government.

　　The court ruling invalidated the EU-US privacy protection agreement, which had enabled these American Internet companies to transmit data of EU citizens across the Atlantic. After the verdict, these American Internet companies began to rely on standard contract terms (SCC) to transmit data.

　　Clegg, former British Deputy Prime Minister, said that the Irish Data Protection Committee had begun to investigate the data transmission in Europe and America controlled by Facebook, and suggested that SCC should not be used for data transmission in Europe and America in practice. If SCC cannot be used as the legal basis for data transmission, Facebook will have to cancel most of the data collected by European users. DPC may impose a fine of 4% of Facebook’s maximum annual income, or if it fails to comply with the ban, it will be fined 2.8 billion US dollars (about 19.14 billion yuan).

　　Although the order applies to Facebook, DPC may issue similar orders to other American technology giants, which may cause serious damage to its business. Clegg went on to point out that the primary task of the EU is to ensure that users, advertisers, customers and partners in Europe can continue to enjoy Facebook services while maintaining the security of their data, and that European countries will continue to transmit data in accordance with the recent ruling of the European Court of Justice until further guidance is received. He also warned that companies need to abide by clear global rules to protect transatlantic data flows for a long time. (Overseas network Hou Xingchuan)

Last week, Surging Quality Report received a number of complaints about "the difficulty of refunding prepaid recharge cards". Among them, Yizhao Weide Dongfang Weiye Store refused to refund and withdraw as promised after being complained about prepayment, Jinjiniao Gym was complained about terminating operations but not refunding, and Huxiaoer Cleaning was complained about not being able to book services after prepaid service packages.

In addition, the surging quality report has also received problems such as arbitrary maintenance charges, poor service attitude of the online car-hailing platform, real estate companies refusing to repay the house, and difficulty in refunding tickets in case of epidemic typhoons. After the intervention of the surging quality report, some consumers have reached an agreement with operators, and some complaints have not been resolved.

Fitness, education and other industries have been repeatedly complained about "difficulty in refunding prepayment and recharge cards"

Last week, among the Surging Quality Report complaint platform, there were an increase in complaints about consumer disputes over prepaid recharge in the fitness, education and other industries, involving 16 complaints. Among them, Yizhao Weide was repeatedly complained by consumers that the prepaid purchase card could not be refunded and withdrawn as agreed; Jinjiniao Gym was complained about terminating operations but not refunding; a consumer in Shanghai complained that the tennis training class of Wanliu Haimei Culture and Sports Investment Management Co., Ltd. did not match the promised service level, and his request for withdrawal was rejected; another consumer complained that Shanghai Dingquan Fitness concealed the refund rules for withdrawal. Yarui Dental was complained that the establishment of a medical account required prepayment and could not refund the balance.

After the intervention of the Surging Quality Report, some operators have refunded the balance to consumer accounts, and some operators have said that they have started the refund process. There are still many consumers who have not yet reached an agreement with the operators and are still being coordinated.

Last week, companies handled consumer complaints:

Resolved:

Last week, the surging quality report received China Mobile, Shanghai Wanliu Haimei Culture and Sports Investment Management Co., Ltd., Bilibili, Zhongzhi Care Tong (Shanghai) Technology joint stock company, Shanghai Zhuxiu Business Management Co., Ltd., Dingquan Fitness, China Telecom, Heart Network, Shanghai Huayu Qidi Automotive Sales Co., Ltd., Bufan Mailer Candy China Co., Ltd. Shanghai Minhang Branch, Herbalife, Starbucks, Qunar, Shanghai Hang Lung LV, Vipshop, Yarui Dental, Linnei Water Heater, Da Da English, Great Wall Broadband, Sam’s Club, Shanghai Bend Fitness Service Co., Ltd., Choosing Teachers Worry, Huxiaoer Cleaning, Shanghai Jingsirui Education and Training Co., Ltd., etc. Dozens of related complaints from 24 companies After mediation and reporting, consumers and enterprises have reached an agreement, and the problem has been successfully resolved.

Among them, a tourist failed to cancel the Shanghai Toy Story Hotel due to the typhoon. According to the surging quality report, a full refund has been made to the consumer’s account.

No response:

Last week, complaints from Zhejiang Ode to Joy Hotel Management Co., Ltd., Fengzhixing Flagship Store, Panasonic Refrigerator JD.com Self-operated Flagship Store, Changsha Unicom, Xiaomi, Zhongtong Express, Shanghai Jinjiniao Enterprise Investment Management Company, Yangzhou Five Star Electric Appliance Co., Ltd., Didi’s Hua Xiaozhu Platform, JD.com Mall, Tianjin Airlines Co., Ltd., Zhixing App, Poly Property, Alipay, Ma Rong Kairui Kindergarten, Liupanshui Unicom Business Hall and other enterprises have not been responded to.

Among them, educational institutions such as Banyu Children’s English, Good Scores, Qiyue Education Institution, and Beijing Zhongyu Boxue Education Technology Co., Ltd. have not started classes due to the "double reduction policy", and it is difficult to refund many times. Complaints have not been properly resolved.

Failure to reach an agreement with consumers:

1. Zhongtong Express joint stock company: Consumers complained that more than 200 orders of goods at express outlets were collected and some were not delivered, and there was no logistics information update. Zhongtong Express responded that in response to customers’ reports of express delays, after verification, 50 of them were delayed, and the freight of 125 yuan could be refunded for this part; because customers still did not want to provide some order numbers, more than 200 orders of express delivery could pay a total of 1,000 yuan and apologize. Consumers did not accept the processing results and asked for compensation of 25,000 yuan. At present, the two parties have not reached an agreement.

2. Dongguan Guancheng Meihui Mingjia Meideli: When consumers complained that the store sold whole-house customized wardrobes and cabinets, the order contract clearly stipulated that the contract could be cancelled. Now the contract needs to be cancelled but the refund is refused. The person in charge of the store said that after verification, there were no violations in the business process, and the design plan has been confirmed with consumers. The consumer’s behavior is a unilateral breach of contract, so the consumer’s refund cannot be satisfied. At present, the two parties have not reached an agreement.

3. Bright Dairy: Consumers complained that a foreign object similar to a straw was sucked out of Bright Dairy Changyou yogurt, which was not a distribution straw, and demanded compensation of 1,000 yuan according to the relevant provisions of Article 148 of the Food Safety Law. Bright Dairy said that after door-to-door verification, the foreign object was a straw packaging bag, which was one-third of the normal straw packaging bag. Because the straw is directly delivered to the logistics warehouse and does not enter the factory workshop, it cannot enter the product packaging during the production process. The company believes that it does not meet the relevant provisions of Article 148 of the Food Safety Law. At present, the two parties have not reached an agreement.

4. Swarovski Global Harbor Store: Consumers complained that a crystal pen purchased in the store before needed to be repackaged. During the service process, there was no warranty card, and the service level of the clerk was poor. Swarovski (Shanghai) said that the operator needs the consumer to provide the warranty card of the product before providing packaging services. At present, the two sides have not reached an agreement.

5. Easy learning badminton training: Consumers complained that the agency opened a payment channel on Dianping. After payment, the merchant did not provide the promised service and could not refund. After negotiation with the Yangpu District Consumer Protection Committee, the platform said that the venue fee and the class fee that has been attended should be deducted, and then the remaining money will be returned. Consumers said that they are only willing to deduct the class fee that has been attended. At present, the two parties have not reached an agreement.

6. Shanghai Mobile: After the consumer complained that the mobile phone number was down, he was told by Shanghai Mobile that the minimum monthly consumption should reach 200 yuan, and 200 yuan will be deducted for less than 200 yuan, and the time limit is 10 years. Shanghai Mobile said that the "preferred number" service is prompted on the purchase page to meet the minimum monthly consumption. After the consumer pays the minimum monthly consumption, he can assist him in closing the account. At present, the two sides have not reached an agreement.

7. Hengnan County Water Supply Company: Consumers complained that the company charged the price of water leakage according to the water used in special industries. Hengnan County Water Supply Company said that it is a water leakage behind the meter, and consumers need to be responsible for it or find a developer to solve it. The charges for special industries meet national standards. At present, the two parties have not reached an agreement.

A week’s review of consumer rights protection reports:

1. Hebei Weixian Jinwei Real Estate Development Co., Ltd. defaulted on refunds and involved in many lawsuits

Hebei Weixian Jinwei Real Estate Development Co., Ltd. has been sued to the court many times for housing sales contracts. According to the enforcement ruling document issued by the Zhangjiakou Intermediate Court, the company was "publicly frozen options and other ROIs", and the freezing period is from July 21, 2021 to July 20, 2024. On September 13 this year, Ms. Huang from Hebei complained that the company had not paid the house payment for one year, which has not been properly resolved.

2. Hello, Travel was complained that the driver temporarily cancelled the order, causing hundreds of yuan in losses and only 10 yuan in compensation.

On September 13, consumer Mr. Zhang reported to the Surging Quality Report complaint platform that the driver of Hello Hitch temporarily cancelled the order, causing him hundreds of yuan in losses, but the platform only paid 10 yuan. From September 13 to 15, Surging News called Hello Hitch many times, but received no response.

3. 58.com "Yuhong Local Waterproofing" was complained that the water leakage was more serious after spending 3,000 yuan on maintenance

On September 13, Mr. Pang, a consumer, reported to the Surging Quality Report Complaint Platform that a waterproof and leak repair company named "Yuhong Local Waterproofing" on 58.com did not solve the problem of water leakage in his home after charging him 3,000 yuan for maintenance. Instead, it became more serious. He hoped to refund the maintenance fee. 58.com said that due to insufficient evidence provided by Mr. Pang, it is still communicating with Mr. Pang.

4. Baidu Tieba, Tencent QQ, Xianyu and other platforms have a "black market" for psychotropic drugs, and the illegal sales chain of "Internet + logistics delivery" needs to be cut off

From late August to early September 2021, surging news conducted an undercover investigation and found that the first and second types of psychotropic drugs that were strictly regulated and had sedative and hypnotic effects were illegally sold at several times the price on Baidu Tieba, Tencent QQ, Xianyu and other platforms, or became criminal "accomplices". Many experts and scholars put forward constructive opinions on how to strengthen the management of the above-mentioned strictly regulated psychotropic drugs.

5. Guiyang’s "Zhongtian · Future Ark" community was suspected of concealing false propaganda from surrounding unfavorable factors, and the "park room" became "grave view room"

On April 17, 2020, the Market Supervision and Administration Bureau of Yunyan District, Guiyang City issued the "Opinion on Handling Letters and Visits" on this matter: After verification, no evidence of false propaganda in the community was found, and the case will not be filed. On September 9, 2021, Surging News contacted the person in charge of Zhongtian Guiyang Company. The person in charge said that it was not clear whether the buyer was clearly informed of the existence of a grave group. At present, the owner of the community is reconsidering whether to sue the developer.

6. "Shadow Cake Shop" appeared in Meituan and Ele.me. The platform responded: management negligence, investigation and punishment upon discovery

Recently, surging news reporters after receiving consumer complaints found that there are many "shadow cake shops" on the well-known takeaway platforms Meituan and Ele.me suspected of forging documents or stealing the address, business license and food business license of real merchants brick and mortar stores to "transfer orders" to make price difference. On September 16, after surging coverage, the takeaway platform involved responded: find out and deal with it. At present, the "shadow cake shop" has been removed from the shelves.

7. Tmall Supermarket responded to "2 mice are found in the online shopping mineral water tank": I have apologized and am investigating.

On September 16, in response to the "Hangzhou woman online shopping for mineral water, two live mice appeared in the box", Zhejiang Tmall Technology Co., Ltd. certified Weibo "Tmall Supermarket" issued a response: "I have come to apologize and obtained consumer understanding. At present, a comprehensive investigation of the warehousing system has been launched simultaneously."

8. Akaso Online English was complained that there were no customized classes available and it was difficult to refund.

On September 16, Mr. Huang from Guangdong reported to the Surging Quality Report complaint platform that he had purchased 259 Alfonso online English customized courses for foreign teachers and had no classes available after only a dozen sessions, so he failed to apply for a refund. Alfonso customer service said that due to the "double reduction policy", the company needs time to relieve financial pressure, and it is difficult to refund in the short term, so it needs to wait in line.

8. Beijing Jinglin Food Co., Ltd. was complained about "placing an order for beef and giving away pork".

On September 18, Mr. Hu, Shunyi District, Beijing, reported to The Paper that he bought "boneless beef foreleg meat" at Meicai in two installments at a total price of 2,000 yuan. After testing, the meat was actually pork. The supplier involved, Beijing Jinglin Food Co., Ltd., responded that the incident was a mislabeling by a distribution worker. At present, the two sides have negotiated compensation issues, but have not yet reached an agreement.

Weekly consumption warning: China Consumers Association issues "double-section" prompt to prevent consumption traps

Recently, with the arrival of the Mid-Autumn Festival holiday and the National Day holiday, more consumers have gone out to travel and buy gift boxes. The China Consumers Association reminds: To enjoy the "Double Festival" holiday, consumers should be more rational and operators should be more responsible.

On September 14, for consumers to better enjoy the holiday life, the China Consumers Association issued a consumption reminder: the Mid-Autumn Festival and National Day "Double Festival" are approaching, epidemic prevention and control still cannot be ignored, pay attention to booking in advance when going out to play, be vigilant of the behavior of picking up customers that is obviously lower than a reasonable price, rationally view the discount promotion of merchants, be vigilant of the "0 yuan tour group" and "crab coupon" routine, and look for the "blue hat" (the exclusive logo of health food) when purchasing health food.

The China Consumers Association reminds consumers to pay attention to keeping invoices, receipts and other consumption vouchers during the consumption process. If you shop through e-commerce platforms or "live streaming", you should also pay attention to keeping key information such as chat records and transaction records, and try to choose regular offline physical merchants or reputable e-commerce consumers.

Reporter Han Bing reports It’s 0 to 3 again, and it’s a huge gap with little strength to fight back. For the third time, Manchester United was defeated by Manchester City, the city’s sworn enemy, by more than 3 goals at home in the Premier League. If it weren’t for Onana’s Banksy pounce and many rescues, and Harland’s repeated missed opportunities, Evans would have suffered another embarrassing 1-6-even Manchester United couldn’t find anyone who scored that goal. The figures are cold and cruel: Manchester United under Ferguson lost only 34 times at home in 26 years, with an average of less than 1.3 games per season; But ten years after Sir Alex retired, Manchester United has lost 34 home games, averaging 3.4 games per season, almost increasing by 2.6 times!

This season, Manchester United have lost five games in the first 10 rounds of the Premier League, the most since nearly 37 years (1986/87 season, 10 games and 6 losses). Manchester United, once arrogant, now has a strength gap with Manchester City, the sworn enemy of the same city. Although Guardiola gave Tenghahe some face after the game, saying that it was not easy to beat Manchester United, other Premier League celebrities were not so polite. Shearer bluntly said that this was a "game between men and boys" and thought it was a completely unequal contest: "The result of the game only depends on how many goals Manchester City wants to score. Manchester United found themselves far behind, which is their most frustrating place."

Manchester City in Guardiola’s era has defeated Manchester United 9 times away from home, surpassing Arsenal (8 times); Among them, the Premier League beat Manchester United five times away from home, also surpassing Arsenal and Tottenham Hotspur. Manchester City is worth 390 million euros more than Manchester United, close to Juventus (420 million) and more than Rome (360 million). The strength of players is in different orders of magnitude, so is the level of coaches.

After the game, Neville and Carragher argued about Manchester United’s tactical mistakes, while Neville emphasized that the sale of Manchester United affected morale. Neville also mentioned Maguire and Mount, saying that their original intentions were Manchester City and Liverpool, but they all joined Manchester United in the end: "Should the students be blamed or the teachers?" Carragher stressed that Manchester United are playing "weak football", and they have taken the initiative to show weakness since the beginning of Tenghahe’s coaching, which gives players a psychological hint that they are self-indulgent. Tactically, it is an indisputable fact that Manchester United can’t compete with Manchester City in midfield and can only rely more on long pass.

Tenghahe scored only 2.8 points after the game, which is the lowest score since the Dutch coach coached Manchester United. The reporter asked about the gap between the two teams. Tenghahe’s answer was similar to last year. At the end of September last year, Manchester City swept Manchester United 6-3 at home, but at the beginning of this year, Manchester United also retaliated 2-1 at Old Trafford, which shows that Manchester City is not invincible. Manchester United lost only 1-2 in the FA Cup final in June. Why is the gap so big now? Tenghahe even thinks that this is not his most disappointing game, because the tactical plan is well executed-but the reality is that the Red Devils have almost no plan, and the attack depends on long pass, the defense depends on Onana, and Harland’s "gift"?

Compared with the classic multi-player cooperation in Manchester City’s offensive end, especially the second goal from the backcourt attack to the goal, it took only seven passes to complete. In the whole process, Manchester United can’t even touch the ball, which is the most intuitive embodiment of the strength gap between the two teams in details. The media agreed that the "perfection" of the second goal completely crushed Manchester United’s already insufficient fighting spirit. Although Manchester United is at home, its shooting (7-20) and shooting (3-10) are only one third of Manchester City’s, its possession rate is less than 40%, and its clearance (24-9) is almost 2.7 times that of Manchester City, which shows the team’s embarrassment.

Morgan, Arsenal’s diehard friend and C Ronaldo’s friend, will certainly not miss this best opportunity to ridicule Manchester United and Tenghahe: he stressed that C Ronaldo has scored 43 goals this year when Manchester United’s front line is misfiring collectively. Compared with the active offensive end of Manchester City, Manchester United’s front line is collectively lost. Anthony, Garnacho, Hojlund and Marchal have scored and assisted in the Premier League all season so far, and Rachford, who has played the most time, has only one goal and one assist. Marchal, who was replaced, handed over almost zero data in 10 minutes, with 0 goals, 0 assists, 0 shots, 0 passes, 0 clearance, 0 interception, 0 foul and even 0 touch! What’s the point of such substitution?

Keane denounced the downturn of B-fee in the game, and stressed that it was long overdue to deprive such a bad player of the captain’s armband and deliver players with more leadership and willpower. B Fei is almost invisible in this field, winning only 1/3 in 12 confrontations and being beaten four times, which totally does not match his high social status and the status of Portugal’s central midfielder. Manchester Evening News rated Manchester United players as almost humiliating: Onana lost three goals but made seven key saves, including two dives, with the team’s highest score (7 points), and six of the 11 main players scored less than 4 points. Except for the goalkeeper, coach Teng Hah only scored 2 points.

Little Redknapp’s evaluation of the strength of the Manchester City Derby is more straightforward: "The home of the two teams is only 5 miles apart, but Manchester City has left Manchester City for more than 100 miles." The number of goals scored by Harland in the Premier League (11) equaled the number of goals scored by Manchester United (10). How embarrassing. Keane insisted that Tenghahe should take the blame and resign, because the Dutch coach didn’t know how to line up the strongest team. Tenghahe stressed that Manchester United had performed very well in the last three derbies and was severely criticized by Neville. If Tenghahe still wins with his mouth and doesn’t know how to reflect on himself, I’m afraid the days before he leaves Old Trafford will be numbered. After all, neither the Gr family nor the possible new shareholder Ratcliffe will tolerate Manchester United’s complete failure in the European War.

Live broadcast November 30th. According to Beiqing report, Li Tie himself recently found Chen Yiyuan, chairman of the Chinese Football Association, profoundly self -review and sincere apology.mean.

For Li Tie’s future, the Chinese Football Association will submit a report to the superior management department. After approval, it will announce the final result through official channels in December.

Li Tie brought the country’s feet this afternoon to the last outdoor training of this closed training at the Taihu Taihu Football Base in Suzhou.Subsequently, the team will take one day on December 1 and be collectively transferred to Shanghai on December 2 to receive "independent observation".Because some Chinese Super League teams have recently come to Shanghai to prepare for the Chinese Super League, some of the national football will directly meet with the club troops, and the national football coaching team will not arrange any collective training in Shanghai.

On November 30th, Beijing time, the World Table Tennis Championships had officially concluded. The final record of the National Table Tennis was to gain 4 gold medals and lost the men’s doubles championship.

Although there were no 5 gold medals, the results of Guoping are still very good, and it has also received praise from the official social media of the People’s Daily. However, Wang Manyu and Fan Zhendong, who played the best winner this time, did not be named. The only one who was named was Sun Yingsha who had lost the women’s singles championship. It turned out that she was the MVP of this year’s national table tennis, although she Did not win the most gold -content award.

《人民日报》亲自开口谈到了国乒这次的情况，并且晒出了九宫格图片，九宫格当中也是有国乒本次出征的大部分主力选手，包括孙颖莎，王曼昱，樊振东，梁靖崑，以及王楚钦和Lin Gaoyuan, Chen Meng and Wang Yidi and others.

They also accompanied: "The Houston World Table Tennis Championships ended in 2021, and the Chinese team ended with four gold results." Then he specifically designed Sun Yingsha: "Sun Yingsha World Table Tennis Championship harvested 2 gold and 1 silver. Each point is every point. Not easy, every player is good, hard, Chinese table tennis, pride for you! "

They recognized Sun Yingsha’s series of contributions, so they mentioned that Sun Yingsha’s two gold and one silver alone, which shows that Sun Yingsha is the real MVP. Wang Manyu did win, and completed the double championship and won the championship of the women’s singles and women’s doubles, but her performance was not as good as Sun Yingsha. Although Sun Yingsha said that the women’s singles won the runner -up, she was in the mixed doubles and her All the women’s double -line operations won the gold medal, and even Sun Yingsha was a third -line operation.

One day before the start of the final, Sun Yingsha even played 4 games in one day, a mixed doubles semi -final and a mixed doubles final, and there were two semi -finals of women’s singles and women’s doubles. Playing 4 games a day and remained full of victory. More importantly, Sun Yingsha defeated the Japanese team’s five giants Zhang Benzhi, Ito Makoto, Hayawa Miyu, Ishikawa Jiachun.

She defeated Hirano Miyu and Ishikawa Jiachun in the 1/4 finals of the Women’s Doubles, and defeated Ito Makoto and Haya Hina in the women’s doubles finals. Facing the Japanese five giants, people played 9 wins and 2 losses. The third -tier operations were better than Wang Manyu. She was the real MVP. Sun Yingsha.

What’s more?

Wang Manyu has only two gold medals, and the mixed doubles competition will go out early, but Sun Yingsha is 2 gold and 1 silver, so the "People’s Daily" will specifically recognize her. She is the real MVP. Only she has received such treatment. Liu Guoliang recognizes her. Normally, this is the treatment of the next Grand Slam and the National Table Tennis Demon King.

This may also be why Liu Guoliang and Li Yan will personally serve as Sun Yingsha’s coaches during this World Table Tennis Championships, find a problem for her, and give her a guest to feed her the ball. On the one hand, it is indeed because Sun Yingsha has no supervisor in charge, and on the other hand, it may be because Sun Yingsha has always been Liu Guoliang’s favorite first love general.